SYSTEMS RELIABILITY • LINUX INTERNALS • AI INFRASTRUCTURE

Santosh Parsa

Senior Staff Systems & Infrastructure Engineer with 13+ years architecting, automating, and securing mission-critical Linux platforms, distributed cloud systems, and AI-assisted reliability toolchains.

santosh@infra-lab: ~
$ whoami
Santosh Parsa (Senior Staff Systems Engineer @ ServiceNow)
$ uptime
13+ years, 99.99%+ SLA, 0 unplanned downtime
$ cat /etc/core-focus.conf
[Reliability] SRE, Multi-Service Platforms, SLI/SLO, Incident Command
[Systems & Network] Linux Kernel, TCP/IP, DNS, eBPF Profiling
[Cloud & Containers] AWS, GCP, Kubernetes, Terraform
[Middleware & Data] Apache, Tomcat, Nginx, HAProxy, MySQL, Postgres
$ echo $STATUS
● READY FOR PRODUCTION SCALE
13+
Years of Experience
Enterprise Systems, Datacenter & Cloud Architecture
99.99%+
Production Availability
Sustained across Global 2000 multi-tenant tiers
42%
MTTR Reduction
Driven by automated runbooks and self-healing daemons
28%
p99 Latency Cut
Achieved via OS kernel socket & eBPF profiling

Featured Projects

Open-source tools and autonomous telemetry systems

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Systems & AI / Flagship

DAG-Ops: Deterministic AI Engine

Dependency-free distributed DAG execution engine applying workflow graph principles and Kahn's topological sort to enterprise LLM pipelines, delivering 42% faster triage and 48% lower token costs with isolated fault boundaries.

Python 3 DAG Engine Kahn's Sort Fault Isolation
Systems Architecture / VCS

Git Systems Architecture & Conflict Engine

Interactive systems engineering platform dissecting Git's content-addressable Merkle DAG, 4-zone state machine, and live 3-way Lowest Common Ancestor (LCA) merge resolver.

Git Internals Merkle DAG 3-Way Merge State Machine
AIOps / SRE

ForgeOps AI

A safety-first autonomous reliability platform acting as an unprivileged SRE agent over infrastructure via Model Context Protocol (MCP) with prompt-injection neutralization.

Python MCP Linux Telemetry Security Boundary
Observability

FastMCP Linux Observability Server

Lightweight Model Context Protocol microservice exposing real-time CPU, RAM, and storage health metrics over Server-Sent Events (SSE) and local stdio with zero-root diagnostic access.

FastMCP Python Linux Internals SSE
SecOps / Automation

Enterprise Mail & Ticket Intelligence

Automated incident triage and email ingestion engine with local Ollama routing for confidential PII and frontier models for escalations, cutting API overhead by 85%.

Ollama SPF/DKIM Linux Mail Python

Engineering Labs

Reproducible benchmarks, kernel profiling, and SRE experiments

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Distributed Systems / Interactive

DAG-Ops: DAG vs. Monolithic LLM Simulator

Live visual state machine and telemetry scoreboard comparing monolithic prompt failure crashes against Kahn's topological sort and isolated per-node retries.

Systems Architecture / Interactive

How Git Works Under the Hood: State Simulator & Conflict Engine

Interactive 4-zone state machine simulator, live 3-way merge conflict editor, content-addressable DAG object database, and 10 core engineering deep dives.

Networking / Kernel

Linux Kernel TCP Backlog & Socket Diagnostics

Isolating listen backlog overflows versus accept queue saturation under traffic bursts using ss -lnt, netstat -s, and sysctl tuning.

SRE Governance

Multi-Window Multi-Burn-Rate SLO Alerting

Codifying 14.4x 1h and 6x 6h burn-rate alerts against 99.9% SLOs in Prometheus & Alertmanager to eliminate alert fatigue by 65%.

Systems Diagnostics

Thread Contention & JVM Profiling on Linux

Mapping high CPU threads from top -H to hexadecimal thread dumps (jstack) and tracing locking bottlenecks under production loads.